Privacy Policy

This Privacy Policy outlines how Created Life Consulting, LLC (“we”, “us”, “our”) collects, uses, and protects your personal information when you visit our website or engage with our therapy and coaching services.

1. Information We Collect

Personal Information: Name, email address, phone number, and billing details provided through scheduling or inquiry forms.
Health Information: Any health or mental wellness details you voluntarily share, including session notes, intake responses, and disclosures made during therapy or coaching.
Website Data: IP address, browser type, device info, pages visited, and time spent—collected via analytics tools.

2. How We Use Your Information

To provide therapy and coaching services, including scheduling and client communication.
To comply with legal and regulatory obligations, including HIPAA and state laws.
To process payments securely through third-party platforms (e.g., Stripe).
To improve our services, website functionality, and client experience.

3. Marketing & Communication

With your explicit consent, we may send emails about wellness resources, scheduling updates, or new services. You can unsubscribe at any time by following the link in our emails or contacting us directly.

4. Sharing of Data

We do not sell or rent your personal data. We may share your information with secure service providers (e.g., payment processors, telehealth platforms) as necessary to deliver services, under strict confidentiality and HIPAA compliance.

5. Cookies & Tracking

Our website uses cookies and third-party analytics (e.g., Google Analytics) to monitor site performance and user behavior. You can control cookie preferences in your browser settings.

6. Data Security

We implement appropriate technical and organizational measures (such as encryption, secure servers, and password protection) to protect your data. While no system is completely secure, we follow industry standards and HIPAA guidelines.

7. Your Rights

Request access to the personal data we hold about you.
Request correction or deletion of your data, where legally permissible.
Withdraw consent for marketing or non-essential communication.
Request a copy of your session notes or records, where applicable.

8. Retention Period

We retain therapy and coaching records as required by state and federal law (e.g., HIPAA). Other data is kept only as long as necessary for its purpose.

9. Children’s Privacy

Our services are intended for individuals 18 and older. We do not knowingly collect information from children under 18 without parental or legal guardian consent.

10. International Visitors

Our website and services are based in the United States. If you are visiting from outside the U.S., your data may be transferred to and processed in the U.S., where privacy laws may differ from your jurisdiction.